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When choosing a switching and billing provider, one key attribute to look for is industry recognition. The VoIP industry often acknowledges those few players who really stand out from the rest. Question to ask: How is your provider thought of within the industry? Do they regularly participate in industry events? How long have they been... Read More »
According to a recent study by noted industry analysts Global Markets Insights, the worldwide market for VoIP has surpassed US$40 billion and is predicted to continue growing on average of 10% CAGR through the next decade, reaching US$100 billion in 2032. The firm stated: “The growing popularity of hosted VoIP solutions has also fostered voice... Read More »
The phrase “what you see is what you get” might be a good fit for your VoIP service provider business. Unlike a physical product, voice telephony is an intangible service, but the web-based portals you provide to your customers and resellers are something they can see with their own eyes. Why are portals important? These... Read More »
One of the fastest growing facets of the communications industry is providing the ability for user to message one another. Whether short text messages, photos, audio and video – including messaging as part of your service offer can help you to win customers. Messaging allows your users to communicate in short bursts, such as a... Read More »
When looking for a Billing solution, what should VoIP service providers look for? Billing is not just a utility function, but it can also be a competitive advantage. Switching and Billing are two vital functions within your VoIP business. The more seamless and integrated they are, the simpler it is to run your business and... Read More »
Mobile VoIP is one of the fastest growing segments of the global telecom marketplace. As both businesses and consumers seek mobile solutions to meet everyday needs, the opportunity for VoIP service providers has never been better. Your Internet Telephony Service Provider (ITSP) business needs a range of options for your users to open an account,... Read More »
Telinta often hears the question from customers, “How can I make my VoIP business grow?” Starting a new VoIP business requires a very different set of skills than running an established business, and making it grow over time. Odds are, your market is more competitive today than it was when you first started. Not only... Read More »
Whether you are starting a new venture, or already have an existing VoIP business up and running, you need a variety of providers who can offer the right products and services. VoIP Termination These providers carry your outbound SIP traffic from your softswitch, convert it into an analog format, and then deliver it to the... Read More »
Customers enjoy the speed and convenience of being able to make purchases online for just about any product or service they need. VoIP is no exception. Offering online sign-up enables your customers to visit your website, and open their own account – without needing to interact with a live sales agent. This “self-serve” capability lets... Read More »
For VoIP service providers, having the Switching and Billing tools you need to easily create new accounts is important. This becomes more vital as your business grows over time, and new customers begin to seek you out. As your VoIP business becomes well-established in the markets you serve, your customers may start referring their friends... Read More »