TeliShield

TeliShieldTM is an innovative suite of fraud prevention tools provided as a standard part of Telinta’s cloud-based softswitch solutions. TeliShield is a powerful fraud deterrent that combines Telinta’s real-time traffic monitoring, rapid alerting, automated protection and expert engineering methodologies. TeliShield automatically scans system logs for potential fraud activity, such as suspicious login attempts, and instantly notifies the VoIP service provider. TeliShield helps protect your business, without the need for human intervention.

TeliShield can not only detect common threats like Brute Force attacks for unauthorized calling, but it can also allow Telinta customers to proactively restrict access to Telinta’s switch to a pre-defined set of IP addressed, such as their home or office.

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Key Features:
  • Fully automated protection, without the need for human interaction
  • Scanning of system logs
  • Rapid notification via email and SMS alert
  • Real-time analysis of number of calls and destinations
  • Identification and blocking of automated password attacks
  • Algorithm analysis to quickly detect unusual activity
  • Unique graphical interface
  • White list and black list of individual destinations
  • Option to limit administrative access to a pre-defined set of IP addresses

Frequently Asked Questions

What TeliShield?

TeliShieldTM is a standard part of Telinta’s hosted softswitch and billing platform, available at no extra charge to our customers.  TeliShield provides Telinta customers with a comprehensive suite of fraud prevention tools based on best practices and over a decade of Telinta’s experience helping VoIP service providers protect their businesses.

How does TeliShield work?

TeliShield an automated suite of tools which scans system logs using Telinta’s state of the art fraud prevention algorithms.  TeliShield also helps you protect your online administrative interface, with the option to restrict access to a pre-defined set of IP addresses such as your home or office.  If an issue occurs, TeliShield automatically notifies you without the need for human interaction.

Can TeliShield notify me by SMS?

Yes.  Telishield can rapidly notify you via SMS and email in case a fraud issue occurs.

Is there an extra charge for TeliShield?

No.  TeliShield is a standard part of our TeliCore softswitch platform, available to Telinta customers at no additional charge.

Does Telinta also provide live support?

Yes.  Telinta’s team of highly-skilled support engineers are experts in helping you prevent fraud 24×7.

Does Telinta provide DIDs or VoIP Termination?

No.  Telinta does not provide DIDs or VoIP Termination.  Instead we enable our customers to use any provider they need.  Telinta has partnered with several leading DID providers and VoIP Termination carriers so that Telinta customers will receive special pricing, however customers are not obligated to use our partners.

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