24/7 Support and Maintenance
Our Support Center is at the core of our ability to provide complete customer satisfaction.
Our Support Center is staffed to meet your needs 24 hours per day, 365 days a year. We fully support our platform to ensure maximal uptime and error-free operation and we are here to assist you in resolving technical issues.
Telinta's Support Center is the most important part of our service. While other hosted solutions providers offer similar features and functionality, Telinta provides real carrier-grade support allowing our customers to concentrate on running their business uninterrupted.
Using sophisticated carrier-class surveillance tools, we do more than just monitoring the status of our infrastructure - we actually work to proactively optimize it. Seeking to resolve issues before they impact the user's experience is one way we work to deliver complete customer satisfaction.
Our bottom line is simple - we provide a qualified staff that is able to find problems, resolve technical issues and monitor your system to detect when things are going wrong.