Running an Internet Telephony business means you need access to the right information, whenever and wherever you need it. Having the right information is important for troubleshooting, configuring your services and prices, making improvements that can increase your profits and performance over time.
Online technical documentation about your switching and billing puts technical information at your fingertips to help you provide the level of service that your customers demand. Easy access to written documentation can help remove some of the ambiguity or human error that can affect your VoIP business.
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Telinta provides online documentation that gives you access to important information about our solution.
Some examples:
- Real-Time Traffic Analysis User Guide
- Online Sign-Up User Guide
- APIs for easy integration with third-party applications
- Administrator Guide for many configuration questions
- Templates Guide with important steps for your billing
Telinta also offers a selection of white papers explaining how you can benefit from popular VoIP services such as Hosted PBX, Brandable Mobile and Desktop Softphones, WebRTC, and more.
Need documentation for your customers? No problem. Telinta can provide you with an attractive end user guide for our Virtual Office self-service Hosted PBX, Call Monitor User Guide, our Mobile Softphone, our brandable End User Self-Care Portal, and other resources.
We also offer a keyword searchable KnowledgeBase for Telinta customers, with click-by-click instructions on many important configurations, industry best practices, and other important information.
In addition to our online documentation, since 2002 Telinta has provided comprehensive training and 24×7 live technical support to VoIP service providers around the world. Our pay-as-you-grow pricing model means Telinta only succeeds when your business succeeds.
Want to learn more? Contact us today.