Selecting the right set of features is one of the most important strategic decisions your VoIP business will need to make.
Telecom services that do the bare minimum can easily be reduced to a mere commodity, lacking innovation or differentiation. Such providers can easily be replaced by lower-cost competitors.
Successful VoIP businesses should look for cutting-edge extras that they can offer to win and retain attractive customers.
Additional features can help you earn additional revenue from premium charges. For example, a standard offer might include a certain number of extensions, and calling features. However, you can also offer a variety of additional options such as softphones, fax-to-email, voicemail transcription, simultaneous ringing, self-service portals, international phone numbers, and more.
Once you decide the features you want to offer, which will you include in your standard offer and which will you offer for an additional charge? Do you have the flexibility to vary offers (and pricing!) from one customer to the next based on their unique needs?
How can you add the capabilities you need to succeed?
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Since 2002, Telinta has helped VoIP businesses around the world to grow and succeed for the long-term. Our cloud-based TeliCoreTM platform enables you to customize your offer and your pricing. This includes adding the cutting-edge capabilities your customers demand.
As mobility and “work-from-anywhere” become vital to your customer’s operations, they become equally vital for your own VoIP business. Telinta offers a family of brandable softphones which you can add to your offer for additional revenue. With Telinta, your customers can use your VoIP service from any compatible device, whether mobile or tethered, laptop or desktop, Android or Apple iOS, IP or analog phones, Windows, Mac, or Linux computers – and even web-based calling via the user’s own browser.
Need encryption for added security and privacy? No problem. Need call recording? Easy. Video calling? Simple.
With the power of APIs, our award-winning TeliCore platform can be used with many leading DID providers enabling you to easily offer any number of international phone numbers and toll-free numbers.
TeliCore is also integrated with Google Cloud for voicemail transcription, and other providers for the services many VoIP businesses need to succeed.
Our Administrative Portal enables you to easily configure how your customer’s calls are handled. Things like simultaneous ringing, routing by time of day/day of week, call queues, multi-language IVR, hunt groups, and much more can be configured with just a few clicks.
Our brandable self-service portals can give your customers the ability to make simple changes to their call handling, manage extensions, set business hours, and other features.
Our fully-integrated real-time billing is flexible enough that you can set your own prices however you need. Add any recurring or non-recurring charges you need for the add-on features you offer. Easily vary prices per customer, per account, per country: with Telinta, you are in control of your pricing.
When you join us as a Telinta customer, we provide you with comprehensive training followed by 24x7x365 technical support.
Want to learn more? Contact us today.