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Telinta announced the addition of an In-Progress calls indicator to its call shop interface. The new feature will allow call shop operators to monitor the destinations and duration of in-progress calls in real time. Telinta’s fully brandable Call Shop solution has zero deployment time as it runs from within the web browser, and is very... Read More »
Telinta’s clients have begun beta testing Telinta’s new PortaSwitch Call Monitor plug-in that allows live monitoring of vital switch partition call statistics such as customer and vendor ASR, ALOC, Cost, Revenue, and more. “We developed this software, based on feedback from our customers, to cover the aspects of billing activities which cannot be monitored in... Read More »
Telinta announced that it will perform on-demand reassignment of IP addresses for accessing the switch partition (e.g., PortaSIP, PortaUM, billing web interface). Each Telinta customer receives a dedicated block of IP addresses. Telinta can transfer the ownership of these IP addresses to the customer in the ARIN WHOIS database. A detailed description of the... Read More »
Telinta announced the addition of Pre-Paid calls capability to its Call Shop interface. The new Pre-Pay feature enhances call shop operation with a pre-paid billing scheme, opening markets where pre-payment capability is necessary to limit call shop fraud. Telinta’s fully brandable Call Shop solution has zero deployment time as it runs from within the web... Read More »
Telinta announced full support for IPsec (L3) Virtual Private Network (VPN) for carrier interconnection with customer switch partitions. IPsec support enables Telinta clients to interconnect with carriers that require IPsec security on SIP calls (e.g., Verizon, British Telecom). This service is transparent to customers and provides added security to VoIP communications. Session Initiation Protocol... Read More »
More than just a standard turnkey solution, Telinta’s Asynchronous JavaScript and XML (AJAX) API toolkit enables service providers to integrate simple customer user interfaces on their own web sites for a seamless user experience. Telinta developed the light-weight API to offer customers an easy way to build self-care interfaces where end-users can manage their accounts,... Read More »
Telinta introduced transparent conversion from SIP to H.323 and vice versa. The new feature enables direct interoperability between PortaSIP and H.323 clients and vendors. Protocol conversion is natively integrated into the PortaSIP server and does not require additional IP addresses to distinguish between the different protocols. H.323 calls can be sent directly to the SIP... Read More »
Telinta announced public availability of its advanced brandable (white label) Call Shop Solution. Telinta’s fully brandable Call Shop solution has zero deployment time as it runs from within the web browser, and is very easy to operate. “Telinta’s Call Shop solution provides an excellent opportunity for call shop resellers to generate new revenue streams,” said... Read More »
Telinta released a plug-in to the standard PortaSwitch web interface to extend the system branding capabilities. Telinta customers can now install their own Secure Socket Layer (SSL) certificates to prove web site authenticity to their visitors. Telinta’s customers can eliminate browser security warnings and incompatibilities while using their own domain names with Telinta hosted services. Read More »
Telinta introduced flexible Interactive Voice Response (IVR) applications for PIN and PINLESS calling cards based on industry-standard Cisco VoIP Gateways. Telinta’s IVR applications are developed in-house and can be easily modified for customized prompts and functionality such as voucher recharge, various balance announcement options, account to account funds transfer, caller-id management for PINLESS accounts, and many other... Read More »