How to provide an auto-attendant for Hosted PBX

Easily provide Hosted PBX Auto-Attendants for your VoIP users with Telinta’s hosted softswitch and billing solutions.Offering an impressive Auto-Attendant for your Hosted PBX users can be a significant advantage for your ITSP business.

Auto-Attendants (also called Automated Attendants, Digital Receptionists, Virtual Receptionists, and other names around the globe) provide your Hosted PBX customers with a customizable series of touchtone prompts to better direct inbound calls.  Features like “Press 1 for Sales; Press 2 for Support” help your business customers serve their callers more efficiently.

Small business customers actively seek VoIP service providers that help them “look big” and present a more professional appearance in the marketplace.  Larger businesses depend on these capabilities to help them serve large volumes of calls.  Once you put an attractive telecom solution in place for your business customers of any size, they are not likely to leave you.

What else can you offer as part of your Hosted PBX services?

  • Dial by Name Directory
  • Distinctive Ringing
  • Intercom Dialing
  • Loud-Speaker Paging and P.A.
  • Door Access Controls
  • Voicemail to Text Transcription
  • Voicemail to Email

With Telinta’s cloud-based softswitch and billing solution, you can offer all this and much more.

Popular features like hunt groups, call queues, three-way calling, and conferencing are all included in the white label services you and your resellers can provide to business customers – small, medium and large.

Telinta enables your customers to easily configure a highly customizable, multi-language Auto-Attendant, plus other attractive self-serve functions via our brandable End User Portals.  Our unique Virtual Office solution, lets your users customize their own PBX solution “in the cloud” – without even needing IP phones!

You can add premium features like a brandable Mobile Softphone for both Android and Apple iOS, to serve your mobile users on-the-go.

Want to learn more? Contact us today.