Blog

How can you automatically provision any number of IP phones? Ask Telinta.

Options for Provisioning IP Phones?

Serving business customers with Hosted PBX and other services are highly-attractive opportunities for your VoIP business. If your business customers have IP phones at each employee’s desk, they require some type of provisioning on your end to configure employee names, extensions, and other details for each and every phone. The larger the customer opportunity, the... Read More »

How can your VoIP users grow their business via SMS and an Auto-Attendant? Ask Telinta.

Can your Auto-Attendant be used to send SMS?

An Auto-Attendant is a valuable tool for your users to manage incoming calls, directing them to the proper employee, department, or even external destinations.  “Press 1 for sales.  Press 2 for Support.” SMS Is a fast-growing communications tool where users send and receive short messages. When your customers maximize communications tools like these to help... Read More »

How can VoIP providers maximize their cash flow? Ask Telinta.

How can your VoIP Business
Improve its Cash Flow?

Any business owner needs to pay close attention to cash flow, and a successful VoIP business is no exception. What do we mean by cash flow?  Your VoIP business takes in revenue from your customers.  If you offer services on a “postpaid” basis, you send invoices at the end of the month, or the following... Read More »

What do you need to run a successful ITSP business? Ask Telinta.

What do you need to run a VoIP business?

Whether your business is already established, or just starting out, VoIP service providers are always interested in what they need to succeed. But what does it take to run a successful VoIP business? Carrier Services Your VoIP Termination and Origination are vital parts of the call quality you offer to customers.  Not just audio quality,... Read More »

How can your VoIP users adjust call handling to match their business hours? Ask Telinta.

Can your VoIP users set their own
Business Hours?

Your business customers likely work on many different schedules.  While some businesses operate only on weekdays from 9am to 5pm, others may work around the clock — with other users needing just about every variation in between. Call handling and flexible Auto-Attendant greetings are key to offering the type of telecom services that your business... Read More »

Need an easy way to shop for custom toll-free and vanity number DIDs? Learn more.

How can Vanity Numbers help
your VoIP Business?

Vanity Numbers and custom toll-free numbers can be important tools for VoIP providers.  Once you provide a customer with a phone number that spells something significant to their business, they may be more likely to stay with you for the long-term. These custom DIDs can also be used as sales tools to win new customers. ... Read More »

How can Dialing Rules help your VoIP business? Ask Telinta.

Can I configure Dialing Rules
for my VoIP customers?

Dialing Rules are an important tool to help both you and your customers. Your VoIP business works with a wide variety of end users who all may have different experiences and habits when dialing a phone number to make a call. Some may dial the country code (for example +1 in the US and Canada. ... Read More »

Want to run your VoIP business without deploying your own infrastructure? Ask Telinta. Learn more.

Do I need to deploy my own VoIP infrastructure?

Whether your VoIP service provider business is already established, or just starting out, one important decision you will need to make is whether to deploy your own infrastructure, or use a hosted solution. Deploying your own infrastructure requires these steps, and much more: Selecting each model of servers, routers, firewalls, and other components. Selecting your... Read More »

How can you get technical support 24x7, every day of the year? Ask Telinta.

Around-the-Clock Technical Support,
24×7 Every Day of the Year?

Your VoIP business, like most telecom providers, need to function 24×7, every day of the year. Support is an important part of choosing your softswitch and billing provider. Questions to consider: Does your provider offer technical support? Is their support live, or do they only offer online resources? Is support limited to only certain hours... Read More »

Telinta enables you to run your business, without long-term contractual commitments.

Locked into a VoIP Softswitch Contract?

VoIP service providers often ask, “Am I locked into a contract?” Some providers may seek to lock in customers for a year (or more!) when selling their switching and billing solutions.  They may even promise things before the sale is made which are not guaranteed in writing. Once you sign the contract, how do you... Read More »