Building a successful VoIP business requires putting together a variety of providers, including compliance-related services

What is CALEA?

Countries in some parts of the world have guidelines and regulations regarding telecom services.  While these vary from location to location, regulations may include things like E911 emergency calling, taxation, and lawful intercept.  In the US, the Communications Assistance for Law Enforcement Act (CALEA) helps law enforcement and telecom companies to work together when needed.... Read More »

Easily provide Hosted PBX Auto-Attendants for your VoIP users with Telinta’s hosted softswitch and billing solutions.

How to provide an auto-attendant for Hosted PBX

Offering an impressive Auto-Attendant for your Hosted PBX users can be a significant advantage for your ITSP business. Auto-Attendants (also called Automated Attendants, Digital Receptionists, Virtual Receptionists, and other names around the globe) provide your Hosted PBX customers with a customizable series of touchtone prompts to better direct inbound calls.  Features like “Press 1 for... Read More »

How to Provide VoIP for your Business Customers

How to Provide VoIP for Business Customers

Telinta often hears the question, “How can I provide VoIP for business customers?” VoIP service providers can benefit  from the high-growth trend where business customers around the globe are seeking ways to add new communications capabilities, while cutting costs.  For many, VoIP is the answer! Hosted PBX, SIP Trunking, Mobile VoIP and Audio-Conferencing are all... Read More »

What are the benefits of a Hosted Softswitch? Telinta has the answer…

Why Use a Hosted Softswitch?

At times we hear from customers who want to install switching and billing software on their own hardware.  While this may sound attractive, there is much more to VoIP than that. What are the benefits of hosted softswitch? Owning and operating your own switch is a larger challenge than most customers expect.  It requires selecting... Read More »

Telinta provides a brandable mobile softphone app for VoIP service providers to offer OTT calling.

Brandable Mobile Softphone

One of the most attractive segments of the fast-growing VoIP marketplace is Mobile VoIP.  Mobile VoIP lets your customers make over-the-top (OTT) calling via a convenient smartphone app called a Mobile Softphone. With a Mobile Softphone app, you can enable your users to: Easily run a small business with their mobile phone. Better control their... Read More »

How can I offer prepaid VoIP?

How to Offer Prepaid VoIP

New customers often ask us how to offer Prepaid VoIP services. Prepaid VoIP is perhaps one of the most attractive segments of telecom, with a wide variety of services being offered this way. What do you need to offer Prepaid VoIP? The most important capability needed for Prepaid VoIP is real-time billing.  This enables you... Read More »

Telinta offers brandable softphones for VoIP providers. Add your company name, logo, web URL.

How can I offer a VoIP softphone?

You can easily provide your customers with the option to use a VoIP “softphone” rather than a physical piece of IP phone hardware. Softphones are software-based tools that (like any other VoIP end-point) enable your customers to make and receive calls using your service, offering a variety of attractive features and customizable functions. Service providers... Read More »

Cloud PBX / Hosted PBX market forecast: annual growth continues , reaching $21 billion by 2023.

Cloud PBX / Hosted PBX: Significant Market Growth Forecast

According to a recent study published in Telecom Reseller, a leading telecom industry publication, the global marketplace for Cloud PBX (often called Hosted PBX) is forecast to continue its significant growth between 2019 and 2023. “The global Cloud PBX market is mainly driven by the growing coverage of cloud architecture, enabling low-cost and reliable telephony... Read More »

Telinta enables VoIP service providers to easily offer SIP Trunks to business customers.

How to Offer SIP Trunks

SIP Trunking is one of the fastest growing technologies in the VoIP marketplace, offering a flexible solution for business connectivity to the PSTN.  For your business customers who already own a premise-based PBX, SIP Trunks are a cost-effective way to enjoy the benefits of VoIP.  For your business customers thinking of purchasing a new PBX,... Read More »

VoIP service provider often ask “How can I build my brand?”

Building your Brand for VoIP

If you are a VoIP service provider asking yourself “How can I build my brand?” – you are not alone. Branding is an important part of not just building a VoIP business, but keeping it successful for the long-term.  A well-respected brand inspires trust from your customers.  It helps your business grow when things run... Read More »