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When selecting your Switching and Billing provider, one of the most important factors to consider is the Technical Support you will receive. Some questions to consider: Does your provider even offer Technical Support? If so, is support available whenever you need it, or only during certain hours within a far-away time zone? Is the level... Read More »
Voice over IP has many benefits, however (as its name points out) VoIP is primarily designed for voice services (and not fax). While Hosted PBX, Business and Residential calling, and other voice services are well-suited for VoIP, handling faxes is often a challenge for VoIP service providers. Telinta has solved this problem by partnering with... Read More »
“What do I need to start a VoIP business?” Telinta often hears this question from prospective new customers who find us online, visit us at trade shows, or find us through referrals. 1. Focus When you first get started, focusing on one or two VoIP services may be prudent. After your business grows over time,... Read More »
A recent market study reported that the future for Voice over IP service providers continues to look bright! The report, entitled VoIP for 2018 and Beyond, stated: “VoIP market forecasts for 2018 put global revenues for VoIP systems and services in excess of $76 billion. VoIP technology is gaining in momentum as new technology developments,... Read More »
Call Recording is an important technology for many VoIP service providers and their resellers. Some end users, both businesses and consumers, want the ability to record calls. For example, business customers shopping for a Hosted PBX provider might require the ability to record calls to/from specific extensions for quality control, training purposes or regulatory compliance.... Read More »
VoIP Termination is a vital part of your Voice over IP service provider businesses. It impacts both the cost and the quality of providing VoIP services to your customers. VoIP Termination is required in order to provide services such as Hosted PBX, Mobile calling to the PSTN from a smartphone app, Calling Card and Pinless,... Read More »
VoIP service providers tell us that they prefer simple, volume-based pricing when choosing a Hosted Softswitch solution. Rather than paying per port or per license, or dealing with unpredictable hidden charges, many VoIP services providers prefer straight-forward no-nonsense costs, enabling them to forecast their profits over time. Here’s a few reasons why: 1. Scalability With... Read More »
When choosing a VoIP switching and billing solution, reliability is key. End users shopping for Hosted PBX, SIP Trunks, Mobile VoIP, Business and Residential services (or any VoIP service) might sign up with a provider because of price savings — but it is reliability that makes them stay with that provider for the long-term. The... Read More »
Hosted PBX is one of the fastest growing VoIP services in the world. This is an attractive opportunity for entrepreneurs to cash in on growing profits by starting their own Hosted PBX business. Cloud-based technology is becoming more accepted by businesses of all sizes, and cutting-edge “voice over IP” business telephony is no exception. How... Read More »
Mobile Top-Up is a cellular industry term for adding funds to a prepaid account with mobile operators in many parts of the world. Money is paid to a service provider in one country, and the funds are transferred to a mobile operator in another country to recharge a prepaid cellular account. Mobile Top-Up is often... Read More »