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What is a hybrid work environment? This term describes yet another part of the “new normal” as companies search for the right balance between flexibility, efficiency, and worker safety. A recent article in Forbes Magazine cited that over 70% of workers want flexible remote work options to continue. Businesses need the technology to support both... Read More »
Customers often ask us, “How can I provide prepaid VoIP?” Prepaid calling is an important part of the VoIP industry. This attractive service can help you win customers, with reduced risks. What kind of prepaid VoIP calling can you offer? Many popular VoIP services can be offered on a prepaid basis. This includes VoIP calling... Read More »
Industry experts Global Markets Insights have stated that the Hosted PBX marketplace grew to over US$5 billion in 2020, poised to grow at over 12% CAGR between 2021 and 2027. Another analyst, Technavio, expects the growth rate to be even higher (13%) with more than half this growth coming from outside the US. Bottom Line: ... Read More »
Running your own VoIP business means integrating the products and services of several different providers into a seamless, cohesive offer that you present to customers. This may sound like a challenge, but having the ability to choose your own providers is one of the most important advantages a VoIP business can have. Not being forced... Read More »
Messaging via mobile devices is one of the fastest-growing communications services worldwide. Users are accustomed to sending short, quick messages to the people they interact with, often with photos, and both audio and video clips. For VoIP providers, messaging is an extremely attractive way to compete, and to boost your revenue. If your competitors offer... Read More »
Many VoIP service providers serve not just end users, but other service providers who purchase services to resell them. Resellers offer economies of scale that can help drive your overall unit costs down, while boosting your profits. Having resellers offers many advantages, but only if you have the right resources to serve them. What do... Read More »
Choosing the right provider for Switching and Billing is perhaps the most important decision your VoIP business will ever make. Do you pay your Softswitch provider for inbound traffic? Do you pay for on-net traffic that never even leaves your own network? You need a provider that realizes how your VoIP business works, and what... Read More »
Telinta is often asked, “How can I use QR codes for my VoIP business?” QR codes are a useful tool to help with a variety of business functions. For VoIP providers (especially those offering VoIP calling from a Mobile Softphone app) QR codes can help build your business quickly and easily by streamlining the set-up... Read More »
Many VoIP service providers may be asking the question “How can I start a SIP Trunk business?” SIP Trunks enable your business to provide the advantages of cost-effective VoIP to customers who still own legacy PBX hardware. If your customer is not ready to move to a cloud-based solution for Hosted PBX, you can still... Read More »
Today’s business world requires VoIP providers (and the business customers they serve) to make rapid changes when needed. The ability to provide Remote Work Solutions is an important part of that. The trend to enable employees to work-from-home when needed is a key cost-saver for many businesses. In labor shortages, searching for talented employees is... Read More »