Your VoIP business has many strategic decisions to make. Offering prepaid or postpaid VoIP services is one of those decision. What are the advantages and disadvantages of both prepaid and postpaid VoIP? The difference is whether your customer pays you before or after using your service.
Prepaid services means your customers pay you in advance. As they use your services, their prepaid balance decreases. When their balance is gone, they cannot use your services until they add funds.
Examples of this can include Wholesale VoIP Termination, calling with a SIP softphone, Calling Card and Pinless, and any other type of services you wish to offer. In many parts of the world, prepaid VoIP is common.
Postpaid services occur when you render an invoice after the services have been provided, such as at the end of a monthly billing period. Unlike a prepaid balance that shrinks with usage, a postpaid balance due will increase as a trusted customer uses your services.
Examples of services commonly offered on a postpaid basis include Hosted PBX, SIP Trunks, Business and Residential phone services, monthly recurring charges for premium add-on capabilities such as additional phone numbers or CPE rental, and any other type of services you would like to offer.
To offer either of these options, or a mixture of both, your Internet Telephony business needs a billing system that can support your needs. What you need today might not be what you need over time as your business grows, so flexibility is important.
How can you offer prepaid and postpaid services that meet your needs?
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Telinta offers highly-flexible white label solutions to meet your needs, regardless of whether you sell prepaid or postpaid services, or a mixture of both.
Prepaid services require exact measurement of your customer’s usage as it happens, while each call is in progress, right down to the last minute. Our TeliCoreTM platform fully integrates both switching and billing in real time, enabling lightning fast calculations based on the prices you set for each customer.
You can even define your own threshold where TeliCore can automatically replenish a prepaid balance using your customer’s pre-defined credit card.
Our brandable softphones can include an optional balance indicator showing your users their remaining credits. Payments can be made directly from the softphone both for prepaid and postpaid services. Ask us about our family of brandable Mobile, Desktop, and Web-based softphones for Android, iOS, Windows and Mac.
Postpaid services can easily be offered, where Telinta will measure your customer’s usage, add any recurring or non-recurring charges you specify, and then create your invoices for you – all using your own brand and pricing. We then automatically render each invoice by email using your own email address.
Have a slow-paying customer? No problem. You can easily configure a date to discontinue services for non-payment on a customer-by-customer basis.
TeliCore includes an easy-to-use Invoice Design Tool, enabling you to build attractive invoices using your own color scheme, logo, layout, and more. Ask us about CSS tools as an option to design your invoices.
Accept payments by credit and debit cards, and even PayPal. With our brandable distributor interface, you and your sales channel partners can even manually process cash payments.
With Telinta, both prepaid and postpaid VoIP services are at your fingertips!
Want to learn more? Contact us today.