Cloud-based VoIP Fraud Prevention Tools
TeliShieldTM is an innovative suite of fraud prevention tools which you can easily configure as part of Telinta’s cloud-based softswitch solutions. TeliShield is a powerful fraud deterrent that combines Telinta’s cloud-based switching, real-time billing, and expert engineering methodologies. TeliShield enables you to implement a wide range of fraud prevention measures to meet your business needs. This includes options to restrict administrative access to a pre-defined set of IP addresses, such as your home or office. You can easily set limits for each customer’s concurrent calls, calls per second, online sign-up attempts, as well configure authorized spending limits. You can even freeze your customer’s prepaid balances while a call is in progress to protect from costly over-drafts.
Our real-time billing and traffic analysis capabilities give you the utmost in insights and control. Telinta’s engineering team are experts in helping you to prevent fraud, with 24/7 live technical support to explain your options and guide you on the configurations you need to protect your business.
- Real-time billing and traffic analysis
- Ability to limit concurrent calls
- White list and black list individual destinations
- Ability to limit sign-up attempts for subscription fraud
- Option to freeze prepaid balances
- Flexible billing periods (daily, weekly, monthly, etc.)
- Secure online payments
- Automatic service suspension for non-payers
- Call barring to prohibit call classes and specific destinations.
- Geographical analysis of customer calling habits
- Option to limit admin access to pre-defined IP addresses
- Configurable spending limits for each customer
- Cloud-based tools for fast tariff updates
- Unique graphical interface
Frequently Asked Questions
What is TeliShield?
TeliShieldTM is a unique set of tools and capabilities that you can use as a part of Telinta’s hosted softswitch and billing platform, available at no extra charge to our customers. TeliShield provides Telinta customers with a comprehensive suite of fraud prevention capabilities based on best practices and over a decade of Telinta’s experience helping VoIP service providers protect their businesses.
How does TeliShield work?
TeliShield enables you to configure your VoIP services in ways that prevent fraud, such as setting credit limits for each account, freezing prepaid balances, limiting concurrent calls, and more. TeliShield also helps you protect your online administrative interface, with the option to restrict access to a pre-defined set of IP addresses such as your home or office.
Does Telinta provide Training and Support for TeliShield?
Yes. Telinta provides comprehensive training and 24/7 live technical support every day of the year to help you prevent fraud.
Is there an extra charge for TeliShield?
No. The capabilities within TeliShield are available to Telinta customers at no extra charge.
Does Telinta provide DIDs or VoIP Termination?
No. Telinta does not provide DIDs or VoIP Termination. Instead we enable our customers to use any provider they need. Telinta has partnered with several leading DID providers and VoIP Termination carriers so that Telinta customers will receive special pricing, however customers are not obligated to use our partners.